Collection: Heavyweight Hoodies

• All Sales Are Final: Once a purchase is made, it is considered final. We do NOT accept returns, exchanges, or refunds for any reason, including sizing issues, change of mind, or dissatisfaction with the product.

Processing Time:

• Once your order is placed and payment is successfully processed, our team will begin processing and preparing your items for shipment. Please allow up to 2 business days for order processing. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

• Our estimated shipping time is 2-3 weeks from the date of order processing. Please note that this is an estimate and actual delivery times may vary depending on factors such as product availability, shipping location, and other circumstances. We will do our best to keep you informed of any significant delays.

Shipping Methods:

• We partner with reliable shipping carriers to ensure your package is delivered safely and efficiently. We reserve the right to select the most appropriate shipping method for your order.

Order Tracking:

• For more information about your order, please contact us via our Instagram or trough our e-mail.

Order Modifications and Cancellations:

• If you need to make any modifications or cancel your order, please contact our customer service team within 24 hours of placing your order. We will do our best to accommodate your request, but please note that once your order has been processed and shipped, we may not be able to make any changes or cancellations.

Lost or Damaged Packages:

• In the unfortunate event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
  If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team through our email. 

Information We Collect:

• When you visit our website, we may collect certain personally identifiable information that you voluntarily provide to us, such as your name, email address, shipping address, and payment information. We may also collect non-personally identifiable information, such as your IP address, browser type, and browsing patterns, to enhance your user experience and improve our services.

Use of Your Information:

• We use the personal information we collect to process and fulfill your orders, provide customer support, communicate with you about our products and services, and personalize your shopping experience. We may also use your information to send you promotional materials, special offers, and updates, unless you choose to opt out of such communications.

Changes to This Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.